Matus Customer Support
Support
Matus is a global AI agent SaaS platform. The global product entry is operated by OPENLINK PTE. LTD.; the China compliance entry is operated by Nanjing Hulian Intelligent Technology Co., Ltd. This page provides customer support information for subscriptions, AI Credits, account access, billing questions, and general product support.
Contact
Global · OPENLINK PTE. LTD.
客服邮箱 / Support email: tuqinghong@gmail.com
网站 / Website: https://matus.life
公司 / Company: OPENLINK PTE. LTD.
UEN: 202448659R
Registered office: 1 Kaki Bukit Road 1, #03-15, Enterprise One, Singapore 415934
China · Nanjing Hulian Intelligent Technology Co., Ltd.
客服邮箱 / Support email: tuqh@iopenlink.com
网站 / Website: https://www.iopenlink.com
公司 / Company: 南京互连智能科技有限公司
ICP entity filing: 苏ICP备2020051311号
Support Hours and Response
We aim to review support requests within 2 business days. Response times may vary depending on the nature of the request, payment processor checks, platform availability, and account verification requirements.
Helpful Links
The links below apply to the current domain (OPENLINK PTE. LTD.). China compliance policies are available on www.iopenlink.com.
China policies:Privacy Policy · Terms of Service · Refund Policy
Last updated: 30 June 2026. This support page is for customer service information and does not replace the Terms of Service or Privacy Policy.